How subscription cancellations and refund requests work.

Paid plans are billed in advance on a recurring basis according to the billing interval shown at checkout.

Payments, receipts, taxes, refunds, and subscription billing support for Paddle-processed purchases are handled by Paddle as merchant of record.

Taxes, currency conversion, and payment processing details may vary depending on your location, selected plan, and Paddle checkout flow.

You may cancel a paid subscription at any time through the billing portal, the link in your Paddle receipt or subscription email, or the account tools provided in the service.

Cancellation takes effect at the end of the current billing period and prevents future subscription payments.

Paid access remains available until the end of the already-paid term.

For purchases processed by Paddle, refund requests can be submitted within 14 calendar days of the transaction date.

Worksheet Studio follows Paddle's Refund Policy. Refunds will be processed in accordance with Paddle's standard refund terms as set out in the Paddle Invoiced Consumer Terms.

To request a refund, use the View receipt or Manage subscription link in your Paddle transaction confirmation email, use the support link provided in your receipt or account billing page, or visit Paddle buyer support at https://paddle.net and select Request refund.

Billing questions about Worksheet Studio can also be sent to [email protected]. Please include the account email, plan, approximate billing date, and any invoice or receipt identifier so the transaction can be located quickly.

Approved refunds will be processed using the same payment method where possible, within 14 days of approval.

When a refund is issued, access to the refunded paid plan or related paid features will end.

Before opening a bank dispute or chargeback, please contact Paddle so the issue can be reviewed directly.

If a chargeback or payment reversal is initiated, access to the relevant paid plan or features may be temporarily suspended while the matter is reviewed.